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ENGAGE . INSPIRE . CONNECT

Navigating Challenging Situations in Schools: Pro-active Strategies for Educators

Writer: Katy Bigsby
Katy Bigsby
Jul 4, 2025
2 min read

Updated: Sep 10


Understanding the Challenges in School Settings


We are hearing more and more about rising challenges in school environments. What can we do? How should we respond?


In difficult situations, it’s easy to slip into "fix-it" mode. I understand this reaction well after spending 13 years in the public school system. Most educators are problem-solving machines; they have to be. However, what if this is not the approach we need right now?


When we feel unsure or unsettled—when someone says or does something unexpected and we don’t know how to react—our instinct is often to respond authoritatively. This reaction is human. We want to escape discomfort and regain control. Yet, in complex challenges, such as those we face in school systems in Alberta and across Canada, this drive for control can actually increase fear. In the long run, this is not helpful for staying calm, remembering our purpose, and supporting the students and families we work with. It fuels the fire of reactivity that is currently raging.


The Importance of Pro-active Strategies


I work with teachers across Canada and have listened to the complex scenarios they share, along with their feelings of frustration and overwhelm. In support of educators, I want to share a Pro-active Strategies Framework I’ve developed. This framework serves as a reminder of the different options we have before and during challenging situations.


The Pro-active strategies are Rapport, Boundaries, Expectations, and Flexibility.


Key Points About Pro-active Strategies


Here are a few things to remember about being pro-active:


  • Pro-active strategies do not eliminate challenging behaviors, but they can reduce their frequency.

  • They support us in responding rather than reacting.

  • They help us understand ourselves and what triggers us.

  • They facilitate kindness towards ourselves and others.


Building Rapport


Building rapport is essential in any educational setting. Establishing a connection with students creates a foundation of trust. When students feel valued and understood, they are more likely to engage positively.


Setting Boundaries


Setting clear boundaries is crucial. Students need to know what is acceptable behavior and what is not. Boundaries provide a sense of safety and structure. When students understand the limits, they can navigate their environment more effectively.


Establishing Expectations


Clear expectations help guide student behavior. When students know what is expected of them, they are more likely to meet those expectations. This clarity reduces confusion and helps maintain a positive classroom atmosphere.


Embracing Flexibility


Flexibility is key in education. Every student is unique, and their needs may change from day to day. Being open to adjusting your approach can lead to more effective outcomes. Flexibility allows educators to respond to the individual needs of their students.


Conclusion


Below, you can view and download the framework. I hope this tool supports you in your practice.


Be in touch with any questions, or if I can help you and your team with challenging situations by emailing REiLlearning@gmail.com.


Katy



 
 
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